Terms & Conditions

1. Introduction

Welcome to Colla. These Terms & Conditions (“Terms”) govern your access to and use of the Colla platform, including the website, app, and all related services (collectively, the “Platform”). Colla is currently operated by an individual based in New York, United States of America, as an unincorporated startup.

By accessing or using Colla, you agree to be bound by these Terms. If you do not agree, do not use the Platform.

Colla is currently in beta. The Platform is provided “as is,” features may change or be removed at any time without notice, and nothing is guaranteed.

2. Eligibility

You must be at least 18 years old to use Colla. By using the Platform, you represent and warrant that you are 18 or older. If we become aware that a user is under 18, we will take steps to remove their account.

To sign up, you must have an active account on a supported platform (currently YouTube via Google OAuth, or Twitch). Colla may add support for additional platforms in the future.

3. Your Account

When you connect your YouTube or Twitch account, Colla retrieves certain public profile information, including your handle, follower count, and average view statistics. This information is stored and displayed on your Colla profile for as long as your account exists.

You are responsible for all activity that occurs under your account. You agree not to share your login credentials or allow others to access your account.

4. Acceptable Use

You agree not to use Colla to:

• Harass, threaten, or abuse other users
• Impersonate any person or entity
• Post or distribute spam or unsolicited promotional content
• Post, share, or solicit NSFW or sexually explicit content
• Solicit, offer, sell, or purchase illegal goods or services
• Engage in any activity that violates applicable law

Colla reserves the right to review reported content and remove anything that violates these Terms at its sole discretion. Enforcement mechanisms are limited during the beta period, and Colla makes no guarantee that all violations will be caught or acted upon immediately. A user ban feature is planned for a future release.

5. User Content

You retain ownership of the content you post on Colla. However, by posting content — including posts, replies, and profile information — you grant Colla a non-exclusive, royalty-free, worldwide license to use, display, and reproduce that content for the purposes of operating and promoting the Platform, including marketing.

The following are considered private and will not be used for marketing or shared publicly: direct messages, swipe decisions (left or right), match relationships, and notifications. These are visible only to the relevant parties and to Colla staff where required for moderation purposes (see Section 6).

If you delete a post, it is removed from the Platform. If you delete your account, your posts, likes, swipes, matches, and blocks are permanently deleted. However, your replies and direct messages are retained to preserve context for other users. Your name and profile picture in those replies and messages will be replaced with “Deleted User” and a generic icon. Conversations will remain accessible to the other participant.

Deleted data may persist in Colla's systems for up to 7 days due to a rolling backup retention policy before being fully purged.

6. Moderation & Privacy of Messages

Direct messages are private by default. However, if a message is reported by a user, Colla staff may review the reported message and surrounding context to determine whether a Terms violation has occurred. By using the messaging feature, you acknowledge and consent to this limited review process.

7. Collabs & Third-Party Relationships

Colla is a neutral networking platform. It facilitates connections between creators but is not a party to any collaboration agreement, arrangement, or transaction between users.

Colla is not responsible or liable for: the conduct of any user on or off the Platform; any failure to follow through on a collab; any harassment, fraud, or illegal activity carried out by a user; or the outcome of any collaboration that originates on Colla.

Colla will make reasonable efforts to keep the Platform safe, but cannot guarantee it.

8. Reliability Score

Colla plans to introduce an automated reliability score for users in a future release. When implemented, Colla will provide an explanation of how the score is calculated. Users who believe their score is inaccurate may submit feedback through the Beta Feedback form available on the Platform.

9. Pricing & Advertising

Colla is currently free to use. Colla reserves the right to introduce paid premium features and/or advertising in the future. Users will be notified via in-app notification before any such changes take effect.

10. Data & Privacy

Your data is stored for as long as your account exists. Colla uses Google Cloud SQL and Firebase as its database infrastructure. By using the Platform, you acknowledge that your data is processed by Google as a data processor on Colla's behalf, subject to Google's data processing terms.

You have the right to request deletion of your personal data. As Colla does not currently have a self-serve account deletion feature, you may submit a deletion request by emailing elijah.ren0616@gmail.com. Colla will process your request in a reasonable timeframe. Due to a rolling 7-day backup retention policy, your data may persist in backups for up to 7 days after deletion before being fully purged. Some data, including ban records and data relevant to unresolved legal matters or reports, may be retained beyond this period for compliance purposes.

Colla is not a data storage service. In the event of data loss, Colla will not be liable for any resulting damages.

11. Disclaimers

The Platform is provided “as is”and “as available,” without warranties of any kind, express or implied. Colla makes no warranty that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components. Features may be added, changed, or removed at any time.

To the maximum extent permitted by applicable law, Colla shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Platform.

12. Dispute Resolution

Any dispute arising out of or relating to these Terms or your use of Colla shall be resolved by binding arbitration on an individual basis, under the rules of a mutually agreed arbitration provider. Arbitration will take place in New York, USA, and be governed by the laws of the State of New York.

Class Action Waiver: You agree that any dispute will be resolved solely on an individual basis, and not as a class action, collective action, or representative proceeding.

Nothing in this section prevents either party from seeking emergency injunctive relief from a court of competent jurisdiction.

13. Changes to These Terms

Colla may update these Terms from time to time. When changes are made, users will be notified via an in-app notification. The notification will clearly state that continued use of the Platform after the effective date of the updated Terms constitutes acceptance of the new Terms.

If you do not agree to the updated Terms, you should stop using the Platform before the effective date of the changes.

14. Contact

For questions, legal matters, privacy requests, or complaints, please contact: